Privacy Policy

1. What Personal Information We Collect

We may collect personal information including:

• Name and contact details
• Employment history and qualifications
• Resume and career information
• Referee details and feedback
• Interview notes and assessments
• Identification documents where required
• Information provided through our website

In some circumstances, we may collect sensitive information (such as background checks or criminal history checks) where required for a specific role and permitted by law.

2. How We Collect Personal Information

We collect personal information directly from you when you:

• Submit your resume
• Apply for a position
• Register with us
• Communicate with us by phone, email or online

We may also collect information from:

• Referees
• Clients
• Publicly available sources, including professional networking platforms
• Government agencies where required

3. Why We Collect Personal Information

We collect personal information to:

• Assess suitability for employment opportunities
• Present candidates to clients (with consent)
• Provide recruitment and talent advisory services
• Maintain candidate and client records
• Communicate relevant opportunities
• Comply with legal and regulatory obligations

4. Disclosure of Personal Information

We may disclose personal information to:

• Prospective employers and clients (with your consent)
• Referees
• Government bodies or regulators where required by law
• Service providers including IT systems, cloud storage providers and professional advisers

Some service providers may store data overseas. We take reasonable steps to ensure any overseas service providers comply with Australian privacy standards.

5. Direct Marketing

We may send information regarding job opportunities, industry updates or recruitment services. You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe function in electronic communications.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we take appropriate security measures, no method of electronic transmission or storage is completely secure.

7. Access and Correction

You may request access to the personal information we hold about you and request correction of inaccurate or incomplete information by contacting us in writing.

8. Data Breaches

If a data breach occurs that is likely to result in serious harm, we will comply with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth), including notifying affected individuals and the Office of the Australian Information Commissioner where required.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us in writing. We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Details